Frequently asked questions about whitewater rafting, horseback riding and ziplining in Big Sky, Montana near Yellowstone
Gallatin River Rafting and Zipline FAQ
Arrival Time The arrival time is the time displayed during the reservation process. If you book at 9:00am trip, please arrive at 9:00am. Being early is not necessary. What to Wear: We will recommend renting a wetsuit ($4) and booties ($4) when we think it is advised. We also recommend bringing a pair of shorts or a bathing suit and a T- shirt. If you do not rent booties, please wear secure footwear you don't mind getting wet. NO flip flops or crocs. Always bring a long sleeve fleece or sweatshirt to wear on the river if available. Also, bring dry clothes and towels for after. We have nice changing rooms and storage for your belongings. Bring long pants and closed toe shoes. No shorts, sandals etc. A rain jacket or wind breaker is a good idea. Helmets are available. Wear secure footwear, no sandals. Shorts are ok but pants are recommended. A t-shirt and lightweight jacket in case it is cooler. Where are we located? (see map here) 46651 Gallatin Road, Gallatin Gateway, MT 59730 We are located in Big Sky, Montana. Our facility is on Highway 191 on the west side of the HWY, 1.5 miles south of the stop light in Big Sky. 46.5 miles north of West Yellowstone. 39 miles south of Bozeman. How and when to make a reservation? You can reserve online here or call us at 406.995.4989. We can accept reservations anytime, even the same day of the trip given availability. Photos Crystal Images, a professional photo company, will take up to 50 photos of each rafting trip. A fun slideshow will be available for you at the end of the trip. Photos can be purchased as prints or digitally, starting at $35. See your Photos Here Cancellation policy We need a 72 hour notice for small groups, 72 hours for groups 10+. A 50% fee is charged for cancellations, reschedules and no shows....If you purchase the optional Cancellation Insurance, then Rafting Trips can be rescheduled or cancelled at any time for any reason. Cancellation Insurance can be purchased here. Eligibility Prior to departure participants must sign an assumption of risk agreement, release of liability and a disclosure of medical history. All participants must fit properly into our Personal Flotation Device(52” torso or smaller); Participants must not be under the influence of mind altering drugs or alcohol. Participants are solely responsible for choosing a rafting trip appropriate for themselves and their group.All participants are solely responsible for reserving a rafting trip appropriate for the group. We are not able to verify or test your fitness or ability to participate in any of our adventures. It is the participant's responsibility to understand the different classes of whitewater. Minimum age restrictions vary with water levels. Please call for age restrictions. 406.995.4989 Pregnancy We are sorry, but pregnant women are not permitted on river trips. Adaptive Trips No problem, give us a call and we can discuss the circumstances and options. Ages Certain trips may have age restrictions at different times of the year. Generally, the minimum age for all trips is 6. Age restrictions change daily with the water flows, please call for current restrictions. What is our season of operation? We are open on May 1st and close early September depending on weather and water conditions. Kayaking Kayaking trips begin after the July 15th. You will typically arrive at 10:00am or 2:00pm, and the trip usually takes 3 hours round trip. Kayaking trips are intended for athletic individuals with good swimming skills, as you will most likely be swimming through high turbulent water. Half Day Raft Trips Half day trips depart nearly every hour throughout the day. You will be on the river for about 2 hours, but the trip typically takes 3 hours round trip from our facility. Full Day Raft Trip You will usually arrive at 9:30am and return around 4:00pm. Full Day trips include lunch and drinks on the river. Parking There is ample parking for all guests at our facility. If you need to arrive with a camper or RV, please call ahead so we can make sure there is space. Other:
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Where are we located?
Where are we located? (see map here) 46651 Gallatin Road, Gallatin Gateway, MT 59730 We are located in Big Sky, Montana. Our facility is on Highway 191 on the west side of the HWY, 1.5 miles south of the stop light in Big Sky. 46.5 miles north of West Yellowstone. 39 miles south of Bozeman. How and when to make a reservation?
You can reserve online here or call us at 406.995.4989. We can accept reservations anytime, even the same day of the trip typically. Photos
Crystal Images, a professional photo company, will take up to 50 photos of each rafting trip. A fun slideshow will be available for you at the end of the trip. Photos can be purchased as prints or digitally, starting at $35. See your Photos Here Cancellation policy
We need a 72 hour notice for small groups, 1 week for groups 10+. A 50% fee is charged for same day cancellations, reschedules and no shows....If you purchase the optional Cancellation Insurance then Rafting Trips can be rescheduled or cancelled at any time for any reason. Cancellation Insurance can be purchased here. Participation Eligibility
Prior to departure participants must sign an assumption of risk agreement, release of liability and a disclosure of medical history. All participants must fit properly into our Personal Flotation Device(52” torso or smaller); Participants must not be under the influence of mind altering drugs or alcohol. Participants are solely responsible for choosing a rafting trip appropriate for themselves and their group.All participants are solely responsible for reserving a rafting trip appropriate for the group. We are not able to verify or test your fitness or ability to participate in any of our adventures. It is the participant's responsibility to understand the different classes of whitewater. Minimum age restrictions vary with water levels. Please call for age restrictions. 406.995.4989 Pregnancy
We are sorry, but pregnant women are not permitted on river trips. Adaptive Trips
No problem, give us a call and we can discuss the circumstances and options What ages can go Rafting
Certain trips may have age restrictions at different times of the year. Generally the minimum age for all trips is 6. Age restrictions change daily with the water flows, please call for current restrictions. What is our season of operation?
We are open on May 1st and close early September depending on weather and water conditions. Kayaking Trips on the Gallatin
Kayaking trips begin after the July 4th weekend. You will typically arrive at 10:00 or 2:00 and they take 3 hours round trip.. Kayaking trips are intended for athletic individuals with good swimming skills. Half day trips depart nearly every hour throughout the day. Half day rafting trips are on the river about 2 hours but take 3 hours round trip from our facility. Show up at 9:30 and we will depart at 10 a.m. and return around 4 p.m. Full Day trips include lunch and drinks on the river. Parking
There is ample parking for all guests at our facility. If you need to arrive with a camper or RV, please call ahead so we can make sure there is space. Should I wear sunglasses
Most days wearing sunglasses will be more comfortable.
I have a dog or a Service Dog
What do I do with my valuables and car keys
Our changing rooms have non-locking storage bins for your clothes during the rafting trip. Valuables can be locked in your vehicle and your car keys can be checked at the front desk. What if I get Hungry? Do you have food?
We have snacks and drinks available at Geyser Whitewater. Do i need or do you sell Towels?
We do not sell towels at our facility. Most people don't bring them or use them, but if you would like to, you can bring them and leave them your car or in our storage bins do you have changing rooms or restrooms?
Changing rooms and restrooms are available. What is the Temperature of the water?
In the Spring and early summer the water will be about 42f. As the summer continues the water may warm up in to the low 60f. should I bring my Cell phone?
Although there is no cell access where we raft, you may want to bring a phone for candid photos. |